Understand the service before you start.

Candidate sourcing and introductions

Carewell is a candidate sourcing partner, not a recruitment agency. We work with HR departments, care companies, managers, owners and recruitment agencies to find care professionals who are already working, including people who aren’t actively job hunting.

Your campaign covers targeted advertising, candidate follow-up, telephone screening and direct candidate introductions for your agreed roles and locations. Your brief sets the pay and must-haves. Your team manages interview scheduling, interviews, assessment and the hiring process.

Screening and employment checks

Our initial screening covers interest, availability and self-reported experience. Screening notes help you prepare for an interview; they do not certify a person's qualifications or suitability for regulated work.

The employer completes the required right-to-work, qualification, reference and local background checks before employment. Any additional verification service needs to be expressly agreed in the assignment.

Fees, timing and scope

Your fixed campaign fee includes advertising, candidate calls, screening and direct introductions. You can make multiple hires from the agreed campaign without a fee for each hire. Your written proposal confirms the roles, locations, duration, total price and cancellation arrangements before you start. A call request does not place an order.

Candidate response, hires, filled rooms and revenue depend on your offer and local conditions. The report's revenue figures are illustrations, not guaranteed results.

Questions about terms or safeguarding

Ask our team for the documents and responsibilities relevant to your assignment before committing. This page explains the service; it is not a contract or a safeguarding policy.